Frequently Asked Questions

FAQS

Common questions about our services

We cover a wide range of emergency repairs, including plumbing (e.g., burst pipes, leaks), electrical issues (e.g., power outages, faulty wiring), and heating problems (e.g., broken boilers). Our trusted contractors are equipped to tackle most home or business emergencies. If you’re unsure whether we can help, just give us a ring, and we’ll let you know.
We keep it simple: we charge a fixed fee upfront that covers the callout and the first hour of work. If the job takes longer, any additional hours are charged at half the rate of the first hour. For repairs likely to exceed one hour, we’ll call you with a clear, fair quote for the full fix over the phone, so you’re always in the know before we proceed.
We aim to dispatch a trusted contractor to your location as soon as possible, often within the hour, depending on your area (Cork, Belfast, or elsewhere in Ireland). Weather, traffic, or demand can affect response times, but we’ll keep you updated and get to you as fast as we can.
Most repairs are sorted within the first hour on site. Our contractors are skilled and equipped to handle emergencies efficiently. If a job needs more time or special parts, we’ll call you with a full quote for the repair and explain next steps. We always aim to minimise disruption.
If we can’t complete the repair for a valid reason (e.g., specialised parts aren’t available or the issue requires a different expert), we’ll explain why and issue a full refund of any payment made. You won’t be charged for work we can’t do. See our Refund and Cancellation Policy for more details.

Security Services

Organic farming promotes healthier reduces pollution enhances produces chemical-free, nutrient-rich food for consumers.

Organic farming promotes healthier reduces pollution enhances produces chemical-free, nutrient-rich food for consumers.

Organic farming promotes healthier reduces pollution enhances produces chemical-free, nutrient-rich food for consumers.

Organic farming promotes healthier reduces pollution enhances produces chemical-free, nutrient-rich food for consumers.

Organic farming promotes healthier reduces pollution enhances produces chemical-free, nutrient-rich food for consumers.

Service Consultation

It's recommended to test your fire alarm system monthly by pressing the test button. You should also have a professional inspection at least once a year.

It's recommended to test your fire alarm system monthly by pressing the test button. You should also have a professional inspection at least once a year.

It's recommended to test your fire alarm system monthly by pressing the test button. You should also have a professional inspection at least once a year.

It's recommended to test your fire alarm system monthly by pressing the test button. You should also have a professional inspection at least once a year.

It's recommended to test your fire alarm system monthly by pressing the test button. You should also have a professional inspection at least once a year.

Pricing & Payment

Start by mapping out two escape routes from every room, including windows and doors. Ensure all family members know the routes.

Start by mapping out two escape routes from every room, including windows and doors. Ensure all family members know the routes.

Start by mapping out two escape routes from every room, including windows and doors. Ensure all family members know the routes.

Start by mapping out two escape routes from every room, including windows and doors. Ensure all family members know the routes.

Start by mapping out two escape routes from every room, including windows and doors. Ensure all family members know the routes.

Insurance & Liability

Businesses must comply with local fire safety regulations, which typically include installing fire alarm systems, having fire extinguishers, and ensuring clear emergency exits.

Businesses must comply with local fire safety regulations, which typically include installing fire alarm systems, having fire extinguishers, and ensuring clear emergency exits.

Businesses must comply with local fire safety regulations, which typically include installing fire alarm systems, having fire extinguishers, and ensuring clear emergency exits.

Businesses must comply with local fire safety regulations, which typically include installing fire alarm systems, having fire extinguishers, and ensuring clear emergency exits.

Businesses must comply with local fire safety regulations, which typically include installing fire alarm systems, having fire extinguishers, and ensuring clear emergency exits.